Kyiv
UAH 200Standard delivery during one of the available three-hour windows.
Clear rates, the actual three-hour windows offered at checkout and separate hours for the delivery service.
Standard delivery during one of the available three-hour windows.
A fixed delivery charge in Kyiv region for addresses up to 30 km from the shop.
UAH 10 is added to the UAH 300 base charge for each kilometre beyond 30 km. Example: 40 km = UAH 400.
Added to the base delivery charge for the relevant zone.
At checkout, select delivery in Kyiv region for UAH 300. An administrator will verify the distance from the shop, contact you and confirm the extra charge: UAH 10 for each kilometre beyond 30 km.
Daily, including weekends
Daily, including weekends
Daily, including weekends
06:00–09:00 · 07:00–10:00 · 08:00–11:00 · 09:00–12:00 · 12:00–15:00 · 15:00–18:00 · 18:00–21:00 · 20:00–23:00
LiqPay or MonoPay by bank card and available digital wallets.
Cash to the courier when this method is available for the order.
Bank transfer using the details provided after the order is confirmed.
Card-terminal payment at the collection address.
Completed orders can be collected daily from 09:00 to 21:00.
The shop, order intake and order processing operate daily from 09:00 to 21:00. Bouquet delivery operates daily from 06:00 to 23:00.
Delivery within Kyiv is UAH 200. Delivery in Kyiv region up to 30 km from the shop is UAH 300. For 31–100 km, UAH 10 is added to the UAH 300 base charge for each kilometre beyond 30 km. Exact-time delivery is an additional UAH 100. We do not deliver beyond 100 km, by Nova Poshta or elsewhere in Ukraine.
Checkout offers: 06:00–09:00, 07:00–10:00, 08:00–11:00, 09:00–12:00, 12:00–15:00, 15:00–18:00, 18:00–21:00 and 20:00–23:00.
Available methods include LiqPay, MonoPay, bank transfer to the business account, card-terminal payment in the shop and cash to the courier when available. No deposit is required for ordinary orders. A 50% deposit is required for wedding bouquets and orders of UAH 10,000 or more. The balance is paid on receipt.
Up to 20% of the bouquet value may be substituted without separate approval. Substitute flowers cannot be cheaper or lower in quality. Any substitution above 20% requires the client’s approval.
Cancel 24 hours or more before delivery for a full refund with no penalty. If less than 24 hours remain before delivery, the amount already paid is non-refundable.
You may inspect and refuse the bouquet before acceptance, even if you simply do not like it. The amount paid is then refunded in full. After acceptance, a bouquet of proper quality cannot be returned or exchanged for subjective reasons.
Within 24 hours after receipt, send photos, a short description and the order number to yovenkoov@gmail.com or contact 063-688-36-33 by phone, Telegram or Viber. You may choose a free replacement or a full refund. Our courier collects the defective bouquet and Marta Flowers covers all related transport.
Place the bouquet in a clean vase with cool water, recut the stems by 1–2 cm and remove leaves below the waterline. Change the water daily and keep the bouquet away from direct sun, radiators, air conditioners and fruit. For arrangements in floral foam, carefully add water every day.
Use the same phone number for every order. The bonus level depends on the accumulated product value: up to UAH 10,000 — 1%, UAH 10,000–20,000 — 2%, and from UAH 20,000 — 3%. Bonuses are not earned on delivery or promotional products, but accumulated bonuses may be used for promotional products.