Переваги Marta Flowers

Reviews

5.0/5 (117)

Олександр

Зручно замовляти через сайт, часто оновлюють асортимент. Вічливі курʼєри. Постійно у вас замовляю, вдячний!

Жан

Дякую адміністратору, швидко прийняли замовлення. Доставка була вчасною, букет шикарним.

Іра

Замовляла букет у Marta Flowers для мами на день народження, бо сама була в іншому місті й не могла привітати особисто. Дуже переживала, щоб доставка приїхала вчасно, але все пройшло ідеально. Кур’єр доставив букет зранку, мама одразу подзвонила зі словами, що це був дуже красивий і несподіваний сюрприз.

Юрий

Если ты читаешь этот комментарий и не можешь определиться, где заказать цветы — бери тут. Цветы, обратная связь и доставка — всё отлично.

Юля

Замовляла букет у Marta Flowers на день народження подруги, бо не мала можливості привітати її особисто. Дуже хвилювалась, щоб усе приїхало вчасно і виглядало гарно. У результаті доставка була точно в обумовлений час, а подруга одразу надіслала фото й написала, що букет просто неймовірний. Дуже приємний досвід.

Віктор

Дуже приємний магазин із гарним сервісом. Замовлення оформили швидко, усе доставили вчасно та в ідеальному стані.

Інна

Marta Flowers справили дуже гарне враження. Видно, що тут уважно ставляться до клієнтів і деталей кожного замовлення.

Миша

Хороший сервіс і приємне обслуговування. Букет виглядав гарно, доставка була без затримок, а отримувач залишився дуже задоволений.

Федір

Дуже сподобався сервіс магазину. Замовлення оформили швидко, менеджер був ввічливий і допоміг з вибором. Доставка приїхала вчасно, все виглядало акуратно та красиво.

Олена

Чудовий магазин!

Віра

Marta Flowers — це саме той магазин, куди хочеться звертатися ще. Дуже гарний вибір, стильне оформлення і дійсно приємний підхід до клієнтів. Букет вийшов красивий, ніжний і святковий, а загальне враження від замовлення залишилося лише позитивне.

Ірина

Дуже приємні враження від замовлення в Marta Flowers. Усе було оформлено красиво, зі смаком і великою увагою до деталей. Букет виглядав свіжо, стильно та справив чудове враження. Видно, що магазин дбає про якість і сервіс.

FAQ

FAQ
IN WHICH CASES CAN I REFUSE TO ACCEPT FLOWERS?
If the bouquet contains flowers that are not fresh, or if it is not the bouquet you ordered, the couriers are instructed on how to handle this — they will contact the managers themselves, and a manager will call you to resolve the issue.
IN WHICH CASES CAN THE BOUQUET BE REPLACED?
If the flowers are in poor condition, take a photo and send it to us. We will either replace the bouquet or issue a refund.
IS PREPAYMENT REQUIRED?
We require prepayment when placing wedding orders, including the bridal bouquet, in the amount of 50% of the bouquet’s cost. We also require prepayment for unique custom orders starting from UAH 5,000. Regular orders are accepted without advances or prepayments.
CAN I CANCEL A PAID ORDER?
In case of force majeure, we are willing to be flexible, but please understand that order cancellation is only possible at least 24 hours before delivery. On the day of delivery, after the bouquet has already been made for you and dispatched, it is no longer possible to cancel the order.
WILL THE ORDER BE DELIVERED IF A PAYMENT ISSUE OCCURS?
There are cases when the entire banking system is not working or when it is impossible to process an international transfer on a weekend. We are willing to be flexible — the delivery will be made on time, and we will accept the payment later based on trust.
WHAT ARE THE WORKING HOURS OF YOUR DELIVERY SERVICE?
Delivery across Kyiv is carried out from 06:00 to 21:00, seven days a week. Orders are accepted from 09:00 to 20:00, seven days a week.
HOW MUCH DOES DELIVERY COST AND WHAT AFFECTS THE PRICE?
For standard delivery (a 3-hour time window) across Kyiv, the cost is UAH 200. Outside the city, the cost is UAH 300. More remote населенные пункты of the Kyiv region are calculated separately. Delivery at an exact time is an additional UAH 100.
WITHIN WHAT TIME CAN I EXPECT A REFUND?
Within 3 business days from the moment the complaint is approved.

Marta Flowers is a Kyiv flower shop for people who want to send a thoughtful gift without being present in the city themselves. You may be ordering from another part of Ukraine, from Europe, or from a different time zone altogether — the process should still feel clear and personal. Choose a bouquet from the catalogue or describe the mood you want to create, and our florists will prepare the arrangement, confirm important details and organise delivery to the recipient in Kyiv.

For more than 7 years, we have been creating bouquets from fresh cut flowers for birthdays, anniversaries, romantic gestures, family celebrations, professional occasions and spontaneous moments of care. Our approach to flower delivery in Kyiv combines modern floristry with practical service: careful coordination, a photo of the finished bouquet before dispatch and respectful delivery to the address you provide.

Send flowers to Kyiv from wherever you are

A flower order often begins far away from the person receiving it. That is why we make the process easy to manage remotely. You can select a ready-made bouquet, specify the occasion, add a message for the card and share any preferences regarding colour, size or style. If you are unsure which arrangement would be appropriate, a florist can help you choose a balanced option within your budget.

The recipient does not need to know who placed the order unless you want them to. We can follow your instructions regarding contact before arrival, access to the building and the way the bouquet should be handed over. This is especially useful for surprise deliveries, hotel guests, office addresses and residential complexes with reception or security.

A real bouquet, not just a catalogue image

Flowers are seasonal, and every stem has its own shape and character. Even when a bouquet is based on a catalogue design, the finished arrangement will be created by hand. Before dispatch, we check the freshness of the flowers, the proportions of the bouquet, the condition of the packaging and the overall presentation.

We then send the customer a photo of the completed order. This gives you a clear view of the bouquet that will actually be delivered. If a particular flower is unavailable, the florist will suggest a suitable alternative designed to preserve the colour palette, volume and feeling of the original arrangement rather than making an unexpected substitution.

Our bouquets are not hidden under unnecessary layers of wrapping. Packaging is used to protect the flowers and support the design, while the natural beauty of the arrangement remains the main focus.

Designed to arrive beautifully across Kyiv

A bouquet can be perfectly arranged in the shop and still require careful handling on the way to its destination. Kyiv traffic, weather, restricted entrances, office access systems and closed residential courtyards all affect delivery. We treat logistics as part of the flower service, not as a separate final step.

The arrangement is prepared for transport so that it keeps its shape and arrives neat and presentable. Clear address details help the courier complete the delivery smoothly, so it is useful to include the entrance number, floor, intercom information, company name, reception instructions or any other access details.

Flower delivery Kyiv orders may be arranged in advance or, depending on availability and workload, on the day of delivery. For important dates and specific delivery times, placing the order early provides a wider choice of flowers and scheduling options.

Bouquets for personal and professional occasions

Some bouquets should feel intimate and gentle; others need to be bright, formal or quietly elegant. We create arrangements for partners, parents, friends, colleagues, teachers, doctors, managers and business clients. The style can be adapted to the person and the occasion rather than selected only by flower type.

Alongside private orders, Marta Flowers works with companies that need corporate bouquets, gifts for partners, regular staff greetings or flowers for offices and commercial spaces. We also provide flower subscriptions and floral design for weddings, presentations, shops, photo zones and events.

Additional gifts such as cards, sweets or balloons can be added to selected orders. The aim is to create one complete gesture rather than a collection of unrelated items.

A Kyiv flower shop built around trust

When you order flowers for someone else, you are trusting the shop with an important moment. Clear communication matters as much as the bouquet itself. We confirm essential details, discuss meaningful changes, show the finished arrangement before it leaves the shop and follow the delivery instructions you provide.

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